Refund Policy

RETURN & EXCHANGE

Goods sold are STRICTLY not refundable and not exchangeable UNLESS under the following circumstances for which the goods may be exchanged:

 

• Manufacturing defects;
• Items damaged during delivery; or
• Non-conforming items delivered.

 

Terms for Exchange:

 

1.  You have to inspect the products upon receipt of the goods.
2.  You have to email us the duly Notice of Non-Conforming or Damaged Products within 3 days from the date of receipt of the Products, failing which the Products are deemed to be received in good order and conditions.

 

The Notice of Non-Conforming or Damaged Products should include the following particulars:

Sales Order Number:

Name of Purchaser:

Address:

Handphone Number:

 

Particulars of Non-Conformity/Damage: